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Known for her leadership experience in the mortgage and consumer lending industry, Rebecca Steele brings a renewed consumer focus to America’s first and largest nonprofit dedicated to financial empowerment.


(Washington, DC) – The National Foundation for Credit Counseling® (NFCC®) is pleased to announce that Rebecca Steele has become the new President and CEO, effective immediately. Rebecca is a proven leader with extensive executive-level experience in retail financial services and mortgage lending with major financial services companies.


“Rebecca understands the financial challenges facing the people served by NFCC members and brings a sincere passion for helping improve their financial well-being,” said NFCC Board of Trustees Chair Debbie Bianucci. “We are pleased to have her lead this organization at a time when the NFCC is on the forefront of exciting changes taking place throughout the nonprofit financial counseling and education sector.”


One of Rebecca’s top priorities is to build support and momentum for the NFCC national member network of nonprofit organizations that help millions of consumers find solutions for managing credit card debt, mortgages, student loan repayment and more. Along with her focus on serving the needs of NFCC members and the consumers and families they serve, Rebecca will bring her financial services industry leadership experience, relationships and insights to the NFCC. Over the course of her 20 years in financial services she has led operations, integration and cultural transformation after mergers and acquisitions, implemented a comprehensive overhaul of default management areas in banks, provided congressional testimony that resulted in greater public transparency during the housing crisis, worked with the US Department of the Treasury to implement the Making Home Affordable program, and partnered with nonprofit counseling organizations to identify innovative pathways to recovery from the housing crisis.


Rebecca most recently served as the Chief Operating Officer of Spring EQ, a retail call center home equity start-up company.  Her earlier work includes executive leadership positions at JP Morgan Chase, Bank of America, and PHH Cendant Mortgage. Rebecca received a Masters of Business Administration degree from Villanova University and a Bachelor of Science degree from Drexel University.


Rebecca’s depth of leadership experience in financial services will help the NFCC drive forward motion for innovative consumer programs like new consumer debt reduction services, Envisioning Home OwnershipSM, Small Business Owner Financial Coaching and the next phase of Sharpen Your Financial Focus. In addition to the growth of those programs, she will guide the organization and its members as new business models and services are identified to serve the needs of future clients.


To learn more about Rebecca and the NFCC, visit

About NFCC

Founded in 1951, the National Foundation for Credit Counseling® (NFCC®) is the nation’s first and largest nonprofit dedicated to improving people’s financial well-being. With nearly 600 member offices serving 50 states and Puerto Rico, our NFCC Certified Credit Counselors are financial advocates, empowering millions of consumers to take charge of their finances through one-on-one financial reviews that address credit card debt, student loans, housing decisions and overall money management. Make one of the best financial decisions of your life. For expert guidance and advice, call (800) 388-2227 or visit today.

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